June 28, 2012

Feature Update: Customer Support Center + Knowledgebase

Customer Support Center

We’re excited to announce the launch of our new Support Center. We’ve been testing help desk software for months, and we finally made the decision to partner with Zendesk.

Here’s why:
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June 26, 2012

2nd Wind Exercise Launches Product Review Contest, Utilizes The Bravo Facebook App

2nd Wind Exercise is the nation’s largest specialty fitness retailer. Providing their customers with great products and excellent service for over 20 years, they carry the latest in fitness equipment – from home gyms to ellipticals to fitness accessories.

Last week, 2nd Wind Exercise launched a video contest, centered around product reviews:

2nd Wind Exercise

The Bravo Facebook App

With the introduction of the new Bravo Facebook app, customers now have the opportunity to submit their videos right from 2nd Wind’s Facebook page. By utilizing this app, 2nd Wind Exercise expects to see an increase in submissions, and they also hope to create a stronger social media presence.

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June 25, 2012

Feature Update: New iFrame Option Provides White-Label Experience

Today we’re excited to announce a new feature: the white-label iFrame. With this new feature, you’ll have the ability to embed your video portal, giving your visitors a chance to record and send their videos directly from your website.

Here’s an example of how USAiRBAG is utilizing it:


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June 14, 2012

[Infographic] How Our Customers Use Bravo – Updated June 2012

Over the past few months we’ve received a few inquiries about which of the solutions Bravo provides are most popular. The answer? A great excuse to create an infographic, of course!

After mining some data, here’s what we came up with for your viewing pleasure:

Bravo Video Customer Data - June 2012

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June 4, 2012

Feature Update: Multiple Recording Time Options For Your Audience

Today we’re excited to announce a new feature update. It’s been in the works for a few months now, but we’ve finally released it across all accounts.

You can now offer your audience multiple recording times, including 30, 45, 60, 90 or 120 seconds:

Record Time Options

This was one of the most commonly requested features in the last few months, and we greatly appreciate the valuable feedback we’ve received from our customers.

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